{"id":8013,"date":"2026-01-28T10:54:54","date_gmt":"2026-01-28T09:54:54","guid":{"rendered":"https:\/\/www.wiritec.com\/?page_id=8013"},"modified":"2026-01-28T10:54:54","modified_gmt":"2026-01-28T09:54:54","slug":"customer-success-manager-m-f-d-existing-customer-development","status":"publish","type":"page","link":"https:\/\/www.wiritec.com\/en\/customer-success-manager-m-f-d-existing-customer-development\/","title":{"rendered":"Customer Success Manager (m\/f\/d) \u2013 Existing Customer Development"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^6785|url^https:\/\/www.wiritec.com\/wp-content\/uploads\/2024\/04\/WiriTec_Jobs_Hintergrundbild.jpg|caption^null|alt^null|title^WiriTec_Jobs_Hintergrundbild|description^null&#8221; bg_override=&#8221;full&#8221; seperator_enable=&#8221;seperator_enable_value&#8221; seperator_type=&#8221;xlarge_triangle_seperator&#8221; seperator_position=&#8221;bottom_seperator&#8221; seperator_svg_height=&#8221;100&#8243; seperator_shape_background=&#8221;#ffffff&#8221; css=&#8221;.vc_custom_1713507561890{padding-top: 130px !important;padding-bottom: 210px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-642469da0774469c8\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-642469da0774469c8 uvc-4181 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-642469da0774469c8 h2'  data-responsive-json-new='{\"font-size\":\"desktop:45px;\",\"line-height\":\"desktop:55px;\"}' ><h2 style=\"--font-weight:theme;color:#ffffff;margin-bottom:10px;\">Customer Success Manager (m\/f\/d) \u2013 Existing Customer Development<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-642469da0774469c8 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:22px;\",\"line-height\":\"desktop:35px;\"}'  style=\"font-weight:normal;color:#ffffff;\">Full time<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1680250390158{margin-top: 50px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Step up to the challenge as Customer Success Manager (m\/f\/d)<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]As a Customer Success Manager (m\/f\/d), you support our customers after the successful completion of their project. You proactively stay in touch with them, discuss how our solutions are used in their day-to-day operations, and ensure that all stakeholders are satisfied. With your technical mindset, you understand both our software solutions and your customers\u2019 processes and are able to connect the two in a meaningful way.<\/p>\n<p>Based on these conversations, you identify new project ideas and opportunities for further development within our existing customer base. You feed these insights back to the colleagues responsible in a structured manner and support them with relevant information. In this role, you report directly to management and actively contribute customer feedback, opportunities, and clear recommendations to the ongoing development of our customer relationships and software solutions.<\/p>\n<p>You can always rely on the support of our entire team and management, as collaboration, trust, and teamwork at eye level are part of our culture across all levels.<\/p>\n<p><strong>Join our motivated and successful team!<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"gap\" style=\"line-height: 60px; height: 60px;\"><\/div>[vc_separator][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1680250714460{margin-top: 60px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Apply now if you have<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>A strong technical mindset and interest in software and IT-related topics<\/li>\n<li>A degree or vocational training in Business Informatics, Computer Science, Engineering, IT Systems Management, or a comparable qualification \u2013 or relevant hands-on experience<\/li>\n<li>Excellent German speaking skills is a must<\/li>\n<li>Excellent communication skills and a genuine interest in working with customers<\/li>\n<li>A sales mindset combined with a strong service orientation<\/li>\n<li>The ability to understand complex requirements and translate them into clear, actionable recommendations<\/li>\n<li>A structured, independent way of working and an entrepreneurial attitude<\/li>\n<li>A confident, professional manner and strong negotiation skills<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"gap\" style=\"line-height: 60px; height: 60px;\"><\/div>[vc_separator][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1680250723652{margin-top: 60px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Why you\u2019ll love working with us<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Choose your preferred working hours<\/li>\n<li>Enjoy the flexibility of remote work \u2013 onboarding on site<\/li>\n<li>Benefit from our flat organizational structure for quick and efficient decision-making<\/li>\n<li>Develop your own ideas and make them a reality in our supportive work environment<\/li>\n<li>Experience a positive and welcoming office culture that fosters collaboration<\/li>\n<li>Expand your skills through regular training and development opportunities<\/li>\n<li>Free hot and cold drinks, discounted lunch in various restaurants, and an office with a maximum of two people for concentrated work in Bensheim<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; css=&#8221;.vc_custom_1713507892747{margin-top: 80px !important;margin-bottom: 100px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221; bg_color_value=&#8221;#ededed&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Have we piqued your interest?<\/h3>\n<p>We\u2019re looking forward to receiving your application documents at <strong><a href=\"mailto:jobs@wiritec.com\">jobs@wiritec.com<\/a><\/strong>.<\/p>\n<p><strong>Don\u2019t let lack of experience hold you back. If you believe you\u2019re the right fit for the job, we encourage you to apply.<\/strong><br \/>\nWe\u2019ll work together to determine if this opportunity is the perfect match for you. So why wait? Let\u2019s turn your passion into your profession![\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^6785|url^https:\/\/www.wiritec.com\/wp-content\/uploads\/2024\/04\/WiriTec_Jobs_Hintergrundbild.jpg|caption^null|alt^null|title^WiriTec_Jobs_Hintergrundbild|description^null&#8221; bg_override=&#8221;full&#8221; seperator_enable=&#8221;seperator_enable_value&#8221; seperator_type=&#8221;xlarge_triangle_seperator&#8221; seperator_position=&#8221;bottom_seperator&#8221; seperator_svg_height=&#8221;100&#8243; seperator_shape_background=&#8221;#ffffff&#8221; css=&#8221;.vc_custom_1713507561890{padding-top: 130px !important;padding-bottom: 210px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1680250390158{margin-top: 50px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;] Step up to the challenge as Customer Success Manager (m\/f\/d) [\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]As a Customer Success Manager (m\/f\/d), you support our customers after the successful completion of their project. You proactively stay in&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8013","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Success Manager (m\/f\/d) \u2013 Existing Customer Development - WiriTec GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wiritec.com\/en\/customer-success-manager-m-f-d-existing-customer-development\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Success Manager (m\/f\/d) \u2013 Existing Customer Development - WiriTec GmbH\" \/>\n<meta property=\"og:description\" content=\"[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^6785|url^https:\/\/www.wiritec.com\/wp-content\/uploads\/2024\/04\/WiriTec_Jobs_Hintergrundbild.jpg|caption^null|alt^null|title^WiriTec_Jobs_Hintergrundbild|description^null&#8221; bg_override=&#8221;full&#8221; seperator_enable=&#8221;seperator_enable_value&#8221; seperator_type=&#8221;xlarge_triangle_seperator&#8221; seperator_position=&#8221;bottom_seperator&#8221; seperator_svg_height=&#8221;100&#8243; seperator_shape_background=&#8221;#ffffff&#8221; css=&#8221;.vc_custom_1713507561890{padding-top: 130px !important;padding-bottom: 210px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1680250390158{margin-top: 50px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;] Step up to the challenge as Customer Success Manager (m\/f\/d) [\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]As a Customer Success Manager (m\/f\/d), you support our customers after the successful completion of their project. 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